Terms
and Conditions
GENERAL
TERMS
All
prices are F.O.B. from our plant in Hammond, LA. USA domestic packing (export packaging
at extra charge). All shipments are insured at buyer's expense. Title and risk
of loss shall pass to buyer on delivery to carrier at F.O.B. point. Henkel Enterprises, LLC
is not responsible for delays after shipment is delivered to carrier. FREIGHT
DAMAGE
If goods are lost or damaged in transit, the delivering carrier
is required by law to note damages on your freight bill. The carrier and not the
shipper should be charged with all loss or damage. We are unable to file your
claim for you but we will be happy to assist you in any way we can. PRICES
Product
design and price are subject to change at any time without notice. Prices acknowledged
on "Hold for Release" orders are firm for 90 days from date of acknowledgement.
If formal release for immediate shipment is not received within this period, order
will be billed at prices in effect at the time of shipment. CUSTOM
BUILT TERMS
Fifty percent down payment with order and balance within
30 days of billing. MINIMUM
ORDERS
The minimum order which will be accepted is $25.00 net. CANCELLATION
CHARGES
All acknowledged orders are subject to cancellation charge. RETURN
GOODS
Goods may be returned only with written permission of the manufacturer
and will be subject to a 20% restocking charge. Return shipments must be sent
prepaid. ONE-YEAR
LIMITED WARRANTY
Henkel Enterprises, LLC
warrants its products against defects
in material workmanship. Henkel Enterprises, LLC
will either repair or replace without charge
any properly installed product which fails under normal operating conditions within
one year from date of installation, provided it is returned to our factory, transportation
prepaid, and our inspection determined it to be defective under terms of this
warranty. The warranty covers only equipment manufactured by Henkel Enterprises, LLC, and
does not extend to transportation, installation, or replacement charges at buyer's
facility, nor does it apply to any other equipment of another manufacturer used
in conjunction with Henkel Enterprises, LLC
equipment. No other warranty, expressed or implied
exists beyond that included in this statement.
For
more information or to find a Keen distributor near you,
please contact us at sales@keenovens.com
or call 888.512.2870 (USA only).
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